Gold R (Remote) Device
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R (Remote) Device
The R device was created to recognize personal performance in remote service that directly impacts combat operations.
FAQ:
Are the “C” and “R” devices retroactive?
Yes, they are retroactive to 7 January 2016, which is the date when the Secretary of Defense (SECDEF) signed the directive approving the “C” and “R” devices. Awards approved 6 January 2016 or earlier are NOT authorized for reconsideration for award of the "C" or "R" device. SECDEF did not direct any other guidance regarding the retroactive status of the new devices (meaning NO SECDEF guidance was issued to make them retroactive to e.g. the start of GWOT). There is no current initiative, nor is one expected, to reconsider changing the retroactive date.
Where did this idea come from?
The creation of the “C” and “R” devices is the result of the Department of Defense (DoD) Military Decorations and Awards Review (MDAR). This year-long, formal review involved the DoD, Joint Staff, Military Departments, the Combatant Commands, and several other stakeholders, to ensure the Department’s military decorations and awards program continues to appropriately recognize the service, sacrifices, and actions of our service members. The MDAR found that some medals are inherently for combat service or achievement (such as the BSM), while many other awards are not so distinct (such as the ARCOM). The MDAR determined Soldiers should receive appropriate, distinct recognition for qualifying meritorious service or achievement performed under combat conditions or for impacting combat operations from a remote location. The creation of the “C” and “R” devices establishes a way to distinguish such multi-purpose awards as having been earned in combat or for directly contributing to combat. The Secretary of Defense (SECDEF) approved the MDAR on 7 January 2016.
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Shipping & Returns
Shipping & Returns
99% of orders ship within 24 business hours, but please allow up to 2 business days for in-stock products to be packaged and shipped.
- Online orders requiring next-day delivery must be placed by 11:00 a.m. (CST). After 11:00 a.m. please call us at 1-877-653-9577 to ensure that we can ship your order out on-time. NOTE: Please call us for all orders placed on Mondays requiring next-day delivery.
- Federal Express orders do not require a signature upon delivery. If you need us to add the signature requirement, please leave a note in your order comments or call us at 1-877-653-9577.
- If an item is temporarily out of stock you will be notified via email and given an estimated delivery time. Backordered items will be shipped separately from the original order via USPS First Class Mail. Expedited shipping for backordered items is available upon customer request.
- We cannot guarantee delivery times to APO/FPO addresses. Shipments to APO/FPOs are affected by the logistical needs of particular theaters of operation. Please consult the USPS or unit mail rooms for information about delivery times to specific APO/FPO addresses. NOTE: Choosing an expedited shipping option for an APO/FPO address does not ensure faster delivery.
- We cannot accept C.O.D. orders or deliveries.
Return Policy:
All items sold on USAMM are manufactured to the highest standards and we feel the same way about customer service. If you feel the need to return or exchange an item based on the guidelines below, we will gladly make it happen.
- Merchandise must be in its original condition.
- Merchandise can be returned for a full refund within four months of order date.
- After four months from order date merchandise can only be returned for exchange or store credit.
- After one year from order date no merchandise returns will be accepted.
- Refunds will be issued to the original credit card.
- Exchanges can be made for the same item or for items of equal or lesser value.
- Any additional costs not covered in the exchange will require settlement by credit card before shipment.
- Exchanges are subject to availability. A refund will be processed if the product is unavailable.
- You must include a return address. For the safety of our employees, any package received without a return address on the outside of the package will be destroyed, and USAMM will not replace the contents of the package.
- Please be aware, returned bulk orders of more than $1,000 will be subject to a 5% restocking fee.
NOTE: Special orders such as ribbon and medal mounting will be accepted for returns on a case by case basis. Ribbons and medals with attachments will not be accepted for return unless a mounting error was made.
Return Procedures:
- Document return reason(s) on the original packing slip that came with the order. (If you don't have your original packing slip, just include a note letting us know why you're returning the product. Please include the original order number, purchaser name, address, and telephone number.)
- Pack your return with the completed form (in the original package if possible) and send it to USAMM at:
USAMM
Attn: Customer Returns
807 N Twin Creek Drive
Killeen, TX 76543
Please note: USAMM’ facilities do not accept hand deliveries.
Gold R (Remote) Device
